Responsible Gaming

Responsible Gaming at topx2 — Safe Gaming Is Our Commitment

Topx2 believes gaming should be a source of entertainment, not addiction. We want every player to enjoy themselves happily, healthily, and responsibly. We're always here to support you in playing responsibly.

18+ Only
24/7 Support
Self-Exclusion Feature
Deposit Limit
18+ Age Restriction Is Mandatory
24/7 Support Team Active
5 Protection Tools Available
100% Voluntary Limit Setting

Our Responsible Gaming Protection Tools

To help keep your gaming experience at topx2 safe and in control, we offer a range of effective tools

Deposit Limit
Daily / Weekly / Monthly Deposit Limit

On topx2, you decide your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately — and if you want to increase it, a 72-hour cooling period applies.

Time Limit
Gaming Time Management Tools

Set your own daily time limit for playing. Once the limit is reached, topx2 will automatically log you out and send you a notification.

Cooling-Off
Taking a Break — Cooling-Off Period

If you feel like you need a break, topx2 lets you take a temporary pause for anywhere between 24 hours and 6 weeks. During this period, you won't be able to log in to your account.

Self-Exclusion
Long-Term Self-Exclusion

If you feel you need a complete break from gaming, topx2 allows you to self-exclude for anywhere between 6 months and 5 years. Your account will be fully inactive during this period.

Reality Check
Reality Check Reminder

At regular intervals, topx2 will remind you how long you've been playing and how much you've spent. These notifications help you stay aware and in control.

Support
24/7 Responsible Gaming Support

The topx2 support team is available around the clock. Get instant help via live chat or email for any gaming-related concerns or issues.

What Is Responsible Gaming and Why Does It Matter?

Responsible gaming means treating gaming purely as entertainment — not as a source of financial stress or mental burden. At topx2, we believe every player deserves a gaming experience that is enjoyable, controlled, and mindful.

Online gaming is growing rapidly in Bangladesh. But alongside the entertainment, it's important to stay aware of the risks involved. Following responsible gaming practices lets you enjoy gaming without any negative consequences.

Important: Gaming on topx2 is strictly for users aged 18 and above. Registration by minors is strictly prohibited, and any account found to be in violation will be closed immediately upon verification.

How to Recognise the Signs of Problem Gaming

We don't always notice when recreational gaming starts becoming a problem. Watch out for the following warning signs:

  • You're spending beyond your budget and keep playing to chase your losses.
  • You're prioritising gaming over family, friends, or work.
  • You're keeping your gaming a secret from the people close to you.
  • You feel restless, irritable, or anxious when you're unable to play.
  • You're gaming with borrowed money or dipping into your savings.
  • You've tried to set limits multiple times but keep failing to stick to them.
  • You're experiencing distress when trying to stop gaming.

If you recognize one or more of these signs in yourself, don't wait — contact the topx2 support team or use the self-exclusion feature. Responsible gaming means knowing your limits.

How to Use Responsible Gaming Tools on topx2

All protection tools are easily accessible from the "Responsible Gaming" section in your topx2 account settings. Every tool is entirely in your hands.

Set Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Decreasing your limit takes effect immediately, but increasing it requires a 72-hour waiting period — protecting you from impulsive decisions.

Set Loss Limit

Once you've lost a set amount, topx2 will automatically end your session. This feature is an important part of playing responsibly.

Time Limits & Reality Check

Decide how long you want to play each day. With the Reality Check feature enabled, topx2 will remind you at set intervals how long you've been playing.

Self-Exclusion — When You Need a Complete Break

Self-exclusion is one of the most powerful responsible gaming tools available. On topx2, you can choose to completely close your own account for a set period of time.

  • Short-Term Break: Cooling-off period from 24 hours up to 6 weeks.
  • Long-Term Self-Exclusion: For 6 months, 1 year, 3 years, or 5 years.
  • Permanent Closure: You can also permanently close your account if you choose.

During self-exclusion, topx2 will not send you any promotional emails or bonus offers. This is a core part of our responsible gaming commitment.

Finding Your Way Out of Gaming Addiction

If you feel that you or someone you know may be struggling with a gaming addiction, don't hesitate to seek professional help. topx2 always puts your well-being and responsible play above profit.

Responsible gaming means acknowledging that sometimes you need help. topx2's support team can guide you in the right direction with complete confidentiality.

Verify Yourself

1

Is gaming having a negative impact on your daily life?

2

Are you playing beyond your budget?

3

Are you chasing losses by playing again and again?

4

Are you hiding your gaming from the people close to you?

5

Feeling restless when you can't play?

Responsible Gaming Tips

Set a budget before you play and stick to it.

Never play when you're stressed or under the influence of alcohol.

Don't think of gaming as a way to earn money — it's entertainment.

Take regular breaks and spend time with your family.

Use topx2's time limit and deposit limit features.

How to Activate Responsible Gaming Tools on topx2

Protect your gaming in just a few simple steps

1
Log in to your topx2 account

Log in to topx2 with your username and password.

2
Go to Profile Settings

Click on your profile icon in the top right corner and select "Settings".

3
Go to the "Responsible Gaming" tab

From the settings menu, click on the "Responsible Gaming" option.

4
Set Your Preferred Limits

Activate whichever you need — deposit limit, time limit, loss limit, or self-exclusion.

5
Confirm & Save

Confirm your selection — the limit takes effect immediately.

Deposit Limit

Set a daily, weekly, or monthly maximum deposit amount.

Session Time Limit

Set how long you want to play in one session and get automatically logged out when your time is up.

Loss Limit

Your session will automatically end once you've lost a set amount.

Promotional Messages Off

Opt out of marketing emails and SMS at any time.

Play Safe, Enjoy Responsibly

At topx2, your entertainment and safety go hand in hand. Register today and enjoy a secure experience using our responsible gaming tools.

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