Topx2 Terms & Conditions — Clear, Simple & Straightforward

1 General Terms & Applicability

These Terms & Conditions apply to the use of the topx2.bet website and its mobile application. By registering an account, making a deposit, or participating in any game on the topx2 platform, you are deemed to have read, understood, and agreed to all of these Terms & Conditions.

Topx2 is an internationally licensed online gaming platform serving users in Bangladesh. It is your own responsibility to ensure that using our services complies with the laws of your country. topx2 does not provide legal advice.

• These Terms are available in both Bengali and English; in the event of any conflict, the English version shall prevail.
• Topx2 reserves the right to refuse service to any individual.
• You are solely responsible for your internet connection and device when using the platform.

2 Account Registration & Verification

To register on topx2, you must provide accurate and truthful information. Accounts created with false or misleading details may be closed and the balance forfeited at any time.

Registration Requirements

• You must be at least 18 years of age.
• Each person may hold only one account — creating multiple accounts using the same name, address, phone number, or payment method is strictly prohibited.
• The email address and phone number provided at registration must be verified.
• KYC (Know Your Customer) verification is mandatory before your first withdrawal — a copy of your National ID or passport must be submitted.
• You are responsible for keeping your account password confidential. Never share your password with anyone.

3 Deposit, Withdrawal & Payment Policy

Topx2 currently supports deposits and withdrawals via Mobile Pay, Nagad, and Rocket. The following conditions apply to all transactions.

Deposit Terms

• The minimum deposit amount is ৳500 BDT.
• Deposits must be made only from a payment account registered in your own name.
• Deposits made through third parties are not accepted and may be returned.

Withdrawal Conditions

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are typically processed within 1–24 hours.
• Withdrawal requests will not be processed until KYC verification has been completed.
• Withdrawals must be made to the same payment method used for the original deposit.
• Topx2 may request additional verification documents when necessary. If these are not submitted within 48 hours, your withdrawal will remain on hold.

4 Bonus & Promotion Rules

Topx2 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which you should read carefully before claiming.

• The welcome bonus is available exclusively to first-time registrants making their first deposit.
• Bonus funds cannot be withdrawn directly — the specified wagering requirements must first be completed.
• The wagering requirement for the welcome bonus is typically 20–30 times the bonus amount.
• Bonuses are generally valid for 7–30 days; any unused bonus will be automatically cancelled upon expiry.
• In general, a new bonus cannot be claimed while another bonus is still active.
• Topx2 reserves the right to cancel bonuses if suspicious usage is detected — such as bonus abuse or arbitrage betting.

5 Betting & Gaming Rules

All games and Sports Betting on topx2 are governed by specific rules. Each game has its own rules page, which should be read before you start playing.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is cancelled due to a technical error, the staked amount will be refunded.
• Odds may change during live betting; the odds at the time of confirmation will apply.
• Match fixing or placing bets using insider information is strictly prohibited.
• If an event is cancelled in Sports Betting, the bet will be voided and the stake returned.

6 Prohibited Activities

The following activities are strictly prohibited on the topx2 platform. Any such activity, if detected, will result in account closure and forfeiture of balance.

• Money laundering or transactions involving illegal funds.
• Using automated bots or software to play games.
• Creating multiple accounts to collect bonuses.
• Unauthorised access to another user's account.
• Attempting to hack the platform's systems or software.
• Chargeback fraud or payment fraud.

7 Account Suspension & Closure

Topx2 may suspend or close an account without prior notice under any of the following circumstances.

• Violation of any clause of the Terms & Conditions.
• Failure to complete KYC verification or providing false information.
• Accounts that have been inactive for an extended period (more than 12 months).
• Court orders or directives from government authorities.

Users may also request account closure at any time. In such cases, any verified balance will be returned through the designated process.

8 Privacy & Data Protection

Topx2 takes the protection of your personal information extremely seriously. To learn how we collect, store, and use your data, please see our Privacy Policy Full details are provided on the page.

• Your information will never be sold to third parties.
• We may be required by law to share certain information with the relevant authorities.
• You have the right to request deletion of your data; however, certain information may need to be retained to meet legal obligations.

9 Limitation of Liability

Topx2 accepts no liability for the following.

• Games or bets lost due to internet disconnection.
• Losses or damages caused by issues with the user's own device.
• Delays or failures caused by third-party payment gateways.
• Account information compromised due to user negligence.

Gaming always carries risk. topx2 makes no guarantees of winnings. Play responsibly and never bet beyond your means.

10 Contact & Complaints Process

If you have any questions or concerns regarding topx2's Terms & Conditions, please don't hesitate to get in touch.

• Email: support@topx2.bet
• Live Chat: Available on the platform 24/7
• Complaint Resolution Time: Typically within 72 hours

Upon receiving a complaint, topx2 will investigate and provide a resolution promptly. More complex matters may take additional time, but you will be kept updated at every stage.

For more details, please visit our Help Centre Visit the page or FAQ View.